Complete ITIL 4 Foundation preparation: Service Value System (SVS), Service Value Chain (SVC), 4 Dimensions, 34 Management Practices (15 key), 7 Guiding Principles, key concepts (value, outcomes, utility, warranty, value cocreation)
Complete ITIL 4 Foundation preparation: Service Value System (SVS), Service Value Chain (SVC), 4 Dimensions, 34 Management Practices (15 key), 7 Guiding Principles, key concepts (value, outcomes, utility, warranty, value cocreation). Aligned with the official AXELOS / PeopleCert ITIL 4 syllabus. 250-question ITAG simulator with 40-question mock exams (1 hour, 65% pass mark).
No quizzes for this course yet. Our educational team adds new ones regularly.
Detailed program currently being finalized by our educational team.
Put this course into practice with an official-format mock exam.
Choisis quels cookies tu acceptes — modifiable à tout moment.